The pipeline
Leads, clients and deals in one line. A lead arrives, becomes a client, and carries its deals through stages you define — with every call and note attached to the record it belongs to.
Every lead, deal and invoice — one workspace, on record.
HubLane is a CRM for merchants and the platforms that run them. Fifteen modules carry the work from the first call to the paid invoice — with a record of who changed what, and when.
No card required30-day trialHosted in Albania
Deal marked wonLogged to the record
Today · 6 tasksCalls, invoices, follow-ups
Built for shop owners, retail chains, agencies and platform operators
Retail
Agencies
Real estate
Logistics
Call centers
From the first call to the paid invoice
Three parts of the working day, kept on one rail so nothing falls between the tools.
The working day
Tasks, calendar, calls and reminders share one schedule. Workflows fire the next step when a lead arrives or a deal moves — so the day is not only listed, it is driven.
The paperwork
Invoices raised from the deal, billing that knows what was invoiced, and reports that total the lot. The number on the report is the number in the table — there is only one table.
Fifteen modules, one workspace
Everything a merchant needs to run the day sits in a single left-hand rail — no tab-hopping between disconnected tools, no data copied by hand from one to the next.
- Leads, clients and deals share one contact record
- Calls, notes and tasks stay attached where they belong
- Export any table to CSV or PDF, any time
Run one shop, or all of them
HubLane seats two kinds of owner. The merchant runs a workspace; the platform admin runs the merchants. Neither sees past their brief — and the audit log holds both to it.
- Merchant owner — owns one workspace end to end, including the export
- Platform admin — provisions merchants and plans without reading their records
- Oversight is not access — every workspace stays isolated
Fifteen modules, nothing bolted on
Each one writes to the same records, so the pipeline, the calendar and the invoices always agree.
01
Dashboard
The day at a glance
02
Leads
Captured, sourced, assigned
03
Clients
The record of record
04
Deals
Staged, valued, dated
05
Tasks
Owned, and due
06
Calendar
Everything with a date
07
Calls
Logged against the record
08
Properties
Assets on the books
09
Shipments
Objects that move
10
Notes
Attached, never orphaned
11
Reminders
Before, not after
12
Invoices
Raised from the deal
13
Reports
Totals that reconcile
14
Billing
Plans and receipts
15
Settings
Users, roles, export
Vertical modules turn on per merchant — same workspace, same records, no separate product to learn.
The desk talks to the tools you already use
Connect what you need; leave the rest. Calls, messages, calendars and payments stay attached to the same client and deal — and workflows can fire the next step without anyone copying a number by hand.
- Twilio click-to-call from the record you are looking at
- SMS or WhatsApp — templates, reminders, workflow actions
- Google and Outlook calendars, two-way, per team member
- Stripe marks the matching invoice paid when the card clears
- Automation: trigger → condition → task, email, SMS or notification
Connections
TwilioClick-to-call from the client record
SMS / WhatsAppReminders, workflows, templates
Google & OutlookTwo-way calendar sync per user
StripeCard payments mark invoices paid
Public surfaces, still on your record
Public surfaces stay light where they should: capture leads from a form, share a tracking link, or publish a listings feed. For appointments, customers create a free account so bookings stay tied to a real inbox — each one lands back in the merchant workspace with a clear trail.
- Lead capture API keyed per merchant — rate-limited, revocable
- Public booking page — customers sign in with a free account to book
- Tokenized shipment tracking for the customer
- Property listings JSON feed for your own site
Public links
Lead capture APIKeyed endpoint for forms and sites
Public bookingCustomers create a free account to book
Shipment trackingToken page — cities and timeline only
Listings feedJSON feed of available properties
15
Modules on one rail
1region
Data residency — Albania
30
Day free trial, no card
30
Day export window on close
Compliance you can read, not just claim
Your data lives in one place, under one law. The short version is on the right; the full text is linked, applies as written, and is honored in-product.
- Residency
- All records are stored and processed in Albania, in one region. Nothing is mirrored elsewhere.
- GDPR roles
- For your account, HubLane is the controller. For your customers' records, you are — we process them on your instruction and no other.
- Your rights
- Access, rectification, erasure and portability — from Settings, or by writing to contact@hublane.app.
- Deletion
- Close the account and the workspace is erased within 30 days. The export is yours to take first.
Up and running in an afternoon
01
Create your workspace
Sign up, name the shop
Start the trial with an email — no card. Your workspace is yours from the first screen, isolated from every other.
02
Import your records
Bring your leads and clients
Upload a CSV and map the columns. Nothing is written until you confirm the mapping, so a bad file never reaches your data.
03
Invite your team
Set roles and go
Add staff accounts, set what each can see, and the working day is on one rail — pipeline, calendar and invoices included.
Questions, before you sign up
What does the free trial include?
Thirty days on the Pro plan, every module, no card up front. When it ends, the workspace locks read-only until you subscribe — or export and leave.
Can I import my existing records?
CSV import for leads, clients and deals, with column mapping on upload. Nothing is written until you confirm the mapping.
Can HubLane call and message customers?
Yes. Connect Twilio for click-to-call; send SMS or WhatsApp from templates and workflows; sync Google or Outlook calendars; collect card payments with Stripe. Each connection is optional and configured per workspace.
Who can see a merchant's data?
The merchant's own users. Platform admins manage plans and provisioning; they do not read merchant records.
Where is the data stored?
In Albania, in one region. The Data Processing Agreement lists processors, retention periods and security measures in full.
What happens if I cancel?
Billing stops at the end of the period. Export any table to CSV or PDF beforehand; thirty days later the workspace is erased.
Start your 30-day trial
Every module, unlimited records, no card up front. If it isn't your desk, export your data and go — it was always yours.
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